SMS Banking is a utility package that allows customers to query financial and banking information via mobile phones by sending messages according to the prescribed form to the 8149 switchboard.
Service facilities:
Inquiry about account balance
Statement of the last 5 transactions
Automatically receive notifications of account balance fluctuations
Transfer by text message
Payment services: Recharge mobile phones – VnTopup, Bill payment.
Look up foreign exchange rates, bank interest rates, help information
VNPAY’s 8149 switchboard is considered as one of the best quality switchboards in Vietnam with customers who are using large and reputable banks in Vietnam such as: Agribank, VietinBank, BIDV, Sacombank, Eximbank, DongA Bank, VPBank, OceanBank, LienVietPostBank, BaoVietBank, VietABank, Nam A Bank, IndovinaBank…
Outstanding advantages of the 8149 switchboard for banking services:
A dedicated switchboard for banking services since 2007.
High quality, fast and stable speed. Average speed is 100 -> 150 SMS/sec.
VNPAY has deployed high-speed transmission lines to carriers and has redundant lines to ensure smooth service.
Connecting to all telecommunications networks in Vietnam: MobiFone, Vietnamobile, Viettel, VinaPhone, Gtel Mobile. Because VNPAY connects directly to SMSC switchboards of telecommunications carriers, the message quality is very good, ensuring the strict requirements for financial transactions of the bank. Banks only need to connect to VNPAY to be able to connect to all telecommunications networks providing services in Vietnam.
It is supported to send SMS with the Bank’s brand name and does not charge for naming the brand.
Operate 24/7, regularly monitor the service and promptly detect problems to notify partners.
Professional customer care and support team via the hotline 1900 55 55 77, working closely with officials of the Bank and Telecommunications to promptly resolve customer complaints about SMS services.
VNPAY supports banks to view online reports on the statistics of messages on each telecommunication network and analytical charts to track incoming and outgoing messages of the Bank in real time. The bank can check messages received from customers or messages sent to customers at any time.
The infrastructure system is invested and deployed with the highest configuration equipment and servers. The system is located at VNPAY’s DataCenter in Hanoi and Ho Chi Minh City. Ho Chi Minh City should meet the highest safety and security
The cost for the messaging service is reasonable, in line with the Bank’s high and specialized service quality requirements.
